Policies

    General Policies:

    • Site Check In Time: 12 noon
    • Site Check Out Time: 11 a.m.
    • Rental Check In Time: 4 p.m.
    • Rental check Out Time: 11 a.m.
    • Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your unit. Members should also have their membership card on hand.
    • Guests aged five years old and under at the time of check in are considered children.
    • A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
    • The rates displayed do not include any applicable service fees or charges for optional incidentals.
    • For late arrival arrangements, please contact our Reservation Department at (877) 864-2728.

     

    Reservation & Payment Policies:

    • Your credit card will be charged one night rack rate prior to arrival.
    • To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
    • If a RV/Tent site reservation is cancelled at least two days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
    • If a rental unit reservation is cancelled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit. Otherwise the one night deposit will be forfeited.
    • In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
    • Prices and site type are subject to availability.
    • No refunds will be issued for early check out.

     

    Pet Policy

    • Pets are allowed for an additional fee of $10 per night/per pet, $50 maximum per stay. There are no breed restrictions; however the maximum is three 3 pets per site.